Frequently Asked Questions
Why convert my video to DVD?
Videos have a limited lifespan and each time you play them this is being shortened. Even in storage your videos are being damaged by dust, light and heat. Also, a number of manufacturers have stopped producing video players.
top ↑What video formats do you transfer to DVD?
We convert pretty much every video tape format - such as VHS, S–VHS, VHS–C, 8mm Cine film (reels), all types of Camcorder tapes, PAL, NTSC and SECAM.
If you are unsure about your video format please get in touch.
Can I get copies of my final DVD?
Yes, we can make as many copies as you would like making this an excellent gift.
top ↑How long does it take to complete my order?
Orders take a maximum of 10 working days from receipt however we aim to have your new DVD with you within 5 working days.
top ↑What happens my original video?
Once we have converted your video to DVD we will return the original back to you.
top ↑Can I convert a copyrighted video to DVD?
No.
top ↑How much can I fit one DVD?
We can put up to 2 hours of video footage on one DVD without affecting the quality. If you have a video tape over 2 hours we will use an additional DVD.
top ↑Are there any situations where my video cannot be converted to DVD?
In some situations it may not be possible to convert your video, including but not limited to the following examples:
- Video with too much physical damage
- Non–supported format
If for any reason we are unable to convert your video, then the only costs you will incur will be collection and delivery charges.
top ↑Is there a chance that my video can get damaged?
When working with old video tapes there is always a very slim chance that they may become damaged while being converted, however the chance of damage is no greater than playing your video on your video player at home today. Also, your order is monitored throughout the conversion and the utmost care is taken processing your order.
top ↑The fragility of old video tapes is an excellent reason to move your memories to DVD today!
